Mazda recently surprised customers by requiring them to sign up for a subscription in order to keep certain services. Now, notable right-to-repair advocate Louis Rossmann is calling out the brand.

It’s important to clarify that there are two very different types of remote start we’re talking about here. The first type is the one many people are familiar with where you use the key fob to start the vehicle. The second method involves using another device like a smartphone to start the car. In the latter, connected services do the heavy lifting.

Transition to paid services

What is wild is that Mazda used to offer the first option on the fob. Now, it only offers the second kind, where one starts the car via phone through its connected services for a $10 monthly subscription, which comes to $120 a year. Rossmann points out that one individual, Brandon Rorthweiler, developed a workaround in 2023 to enable remote start without Mazda’s subscription fees.

However, according to Ars Technica, Mazda filed a DMCA takedown notice to kill that open-source project. The company claimed it contained code that violated “[Mazda’s] copyright ownership” and used “certain Mazda information, including proprietary API information.”

  • werefreeatlast@lemmy.world
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    60 seconds ago

    …And the third third-party way where you can clap on clap off the engine! It was fairly convenient for people who lived out of the city or a comfy isolation room. In Mexico they will also banned the whistle on 3rd party option where the owner would come up with a special whistle pattern to turn on the engine. Engines in the US would become confused and dangerous on the 4rth of July due to the constant pops and whistle noises. That’s why we never saw those features here.

  • wewbull@feddit.uk
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    2 hours ago

    Bets on which car company is going to be the first to EOL a server and brick a bunch of cars because some key feature is now “unsupported”?

    • ebc@lemmy.ca
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      3 minutes ago

      Enel is currently doing exactly that with their electric car chargers (the Juicebox), they’ve decided to pull out from the North American market and just shut down the servers. Like WTF, at least open-source the thing…

    • excral@feddit.org
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      1 hour ago

      Something similar already happened when bicycle manufacturer VanMoof went under. I believe there was a workaround if you extracted your bike’s crypto keys before the servers went down but otherwise you were practically screwed.

    • hedgehogging_the_bed@lemmy.world
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      54 minutes ago

      Nice for you to live somewhere mild enough your car doesn’t need to pre-heat but some people live in Chicago and other places where it still snows and pre-heating the car is a must 3 months of the year.

      • Croquette@sh.itjust.works
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        23 minutes ago

        I live in a snowy climate and we did just fine before the invention of wireless starters. My car does not have one and we manage just fine.

        That is a great QoL, but let’s not pretend this is necessary.

        My main point is fuck subscription for every fucking thing to try and squeeze more money, even worst by removing features and putting them back behind a paywall.

        However, we need to stop saying that things are necessary when most of the time they are convenient.

        Because that is how they get us to pay. Every little inconvenience is treated as if it absolutely needs to be adressed.

        Then, we can say fuck off to these companies and live with the inconveniences they left on purpose to sell a subscription.

        But until, companies will push these hardware subscriptions because it nets them more money.

    • SeemsNormal@lemmy.world
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      3 hours ago

      I use mine all the time. I have about a 1/4 mile walk to get to my car, I like to start it in winter to heat up, or summer to cool down before I get to it.

      It’s a luxury, but one I enjoy.

    • kameecoding@lemmy.world
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      5 hours ago

      Some people live in these tall things that are called, “not a single family house” and so starting the car from up there you would need some way to communicate to the car, keyfob ranges are limited.

        • kameecoding@lemmy.world
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          4 hours ago

          In the winter I would, yes, if my car had it, sitting into a cold car in the morning fucking sucks, starting it 10 minutes before take off and have it defrost, and turn on seat/steering wheel heating would be the fucking tits, and I don’t live in a house so might not even have a line of sight on my car so keyfob wouldn’t be enough

      • Soggy@lemmy.world
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        4 hours ago

        It’s a good thing we invented remote start at the same time as the car itself, I can’t imagine the horror of only operating a motor vehicle I’m next to (let alone touching)

          • Soggy@lemmy.world
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            4 hours ago

            Remote start of any kind is a luxury and it’s wild to me that someone would defend internet car controls as any way important or even desirable. That’s what I’m talking about. Physical keys work totally fine and add like two seconds of time to the process.

            • kameecoding@lemmy.world
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              4 hours ago

              Remote start of any kind is a luxury

              Who said it was not?

              Physical keys work totally fine and add like two seconds of time to the process.

              YOu know except for the fucking case I described where you don’t live in a house so the keyfob might not reach so you need some other way to connect to the car to be able to remote start it.

              it’s wild to me that someone would defend internet car controls as any way important or even desirable.

              not my fault you struggle with social skills and can’t relate to other people

              • Croquette@sh.itjust.works
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                20 minutes ago

                I mean, his point is still valid. Take the 2-3 mins it takes to go down and start the car.

                We managed before so let’s not pretend that wireless fob are necessary.

  • LordCrom@lemmy.world
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    9 hours ago

    Having a car without internet connectivity would be a feature for privacy minded consumers

  • firepenny@lemmy.world
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    9 hours ago

    Why does the car need an internet connection? Rather get a car from 2005-2010 that doesn’t connect to the internet, more have a stupid subscription.

    • njordomir@lemmy.world
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      4 hours ago

      Yep, I got a very basic trim 2010-2015 car. I think it’s about as new as you can get without really bad enshitification. The upper trims even had some of the gimmicks and techy stuff. I loath to think if the day this car dies. I may only ride my bike from that point on.

    • ichbinjasokreativ@lemmy.world
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      7 hours ago

      Preach. Got a benz from 2009 that has all the features I want (heated seats, automatic climate control, rain sensor, etc) and none of the things I don’t want (remote connectivity, spyware, subscriptions).

  • Tygr@lemmy.world
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    11 hours ago

    Well, crap! Was seriously looking at the CX50. I’m not paying monthly to use stuff that’s already equipped in the car. Just madness.

    • homesnatch@lemm.ee
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      2 hours ago

      Love the CX-50…

      I acknowledge the cell connectivity in the car costs Mazda money to keep running. Most cars with that kind of connectivity charge for it. But, I think 10/month is too much.

  • Fizz@lemmy.nz
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    12 hours ago

    Car manufacturers are being so blatant about this stuff. It goes to show that they know how slow regulation is and they can milk it for all its worth.

  • ben@lemmy.zip
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    17 hours ago

    Subscription services or software restricted features for cars should just be outlawed entirely.

    Nobody likes these, if someone is willing to deal with a subscription product then they can do that aftermarket. The car itself should never come with something that will require recurring payments.

      • chiliedogg@lemmy.world
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        9 hours ago

        Should they though? The average lifespan of a car is 12 years. Even if they got someone to pay the subscription the entire time, that’s like 5% of the value of the car, spread over a length of time that makes it almost worthless. They could more easily charge an extra 1500 for the car, which is more money and it’s money they get now and isn’t picked apart by inflation.

        It’s not especially good financially in the short or long term and is harmful to the brand image and customer loyalty.

        • sugar_in_your_tea@sh.itjust.works
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          14 hours ago

          I’m conflicted. On one hand, I’m a shareholder due to broad market investments in my 401k. On the other hand, I’m a consumer.

          On net, screw this nonsense, just make good products and the recurring revenue will happen due to happy customers.

        • Serinus@lemmy.world
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          12 hours ago

          I bought a bit of BP shortly after the oil spill.

          I was hoping to lose it all, but had the feeling I’d end up making money. I did make money.

          All those shareholders should have been fucked.

    • imposedsensation@lemmynsfw.com
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      17 hours ago

      I think it’s fair if Mazda has to operate a server to enable it, but I think Mazda should have to pay car owners to allow them to connect the car to a mobile network, especially for operating their spyware/telemetry.

      • EddoWagt@feddit.nl
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        5 hours ago

        I think it’s fair if Mazda has to operate a server to enable it

        Do they? Why can’t the 2 devices communicate directly?

      • T00l_shed@lemmy.world
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        12 hours ago

        Well it’s double shit if you can’t get the remote start on a FOB now. Fuck Mazda for that bullshit.

      • Kairos@lemmy.today
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        13 hours ago

        I think it’s fair if Mazda has to operate a server to enable it

        No. Either you support it for a predetermined few decades as part of the vheicle cost, or let the consumer switch to a different service.

        • kameecoding@lemmy.world
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          5 hours ago

          With your way, now everyone has to pay for the subscription service of remote starting, even those who would never use it and just want to use their keyfob, your idea is worse

        • sorghum@sh.itjust.works
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          16 hours ago

          Option 3 take the stop killing games approach and grant the user the server back end when they stop supporting it themselves so users can host it themselves

      • conciselyverbose@sh.itjust.works
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        16 hours ago

        OK, they can add $1 to the price of the car for a lifetime subscription (and no the load probably will never add up to that).

          • T156@lemmy.world
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            10 hours ago

            But not that much more.

            A consumer mobile connection is about $30 a month. A car company could get it cheaper, not just by buying in bulk, but also because by not needing that much bandwidth for their connection.

            • SaltySalamander@fedia.io
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              13 hours ago

              A car is is multiple hundreds of thousands of dollars

              Fucking what?

              This is the equivalent of “I mean, it’s one banana, Michael. What could it cost? 10 dollars?”

    • Petter1@lemm.ee
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      15 hours ago

      Yea, that is worse than eWaste, in my opinion. Hope EU does not let this slide for far longer… It should be illegal to ask for subscriptions for something that is a one time cost for the manufacturer.

      • SoGrumpy@lemmy.ml
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        6 hours ago

        Hope EU does not let this slide for far longer…

        You’re out of luck with the remote start feature. Remote start is not allowed in the EU because it is unnecessary wear and tear on the engine, a waste of fuel and adds to air pollution.

        Before my inbox explodes, I understand there are places that get unbelievably cold, and warming the car before the fragile human gets in is preferable, nevertheless, cars warm up faster and more economically when driven.

    • officermike@lemmy.world
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      16 hours ago

      The car itself should never come with something that will require recurring payments.

      Cars already do. Satellite radio has been a thing for decades now. I’ve never used it. Never felt the desire to use it. I haven’t even taken the free trial. I’m less annoyed that it exists, and more annoyed that I’m forever fated to receive unsolicited junk mail for this feature that I have to unceremoniously dump in the recycling bin every couple weeks.

      As for the remote start, yeah, it’s kinda bullshit that they’ve removed the more permanent, older version of a feature to replace it with something out of the owners’ control. If anything, it should exist in parallel with the key fob button, not replace it entirely. I’m less concerned about the fact that it’s a subscription than I am about the prospect of that feature dropping support down the road with no recourse for the owner.

      • JWBananas@lemmy.world
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        8 hours ago

        I haven’t even taken the free trial.

        1. Download this app:

        https://play.google.com/store/apps/details?id=com.siriusxm.dealer

        1. If you don’t have the means of faking your location with root (not through developer settings), drive to, like, any nearby car dealership.

        2. Open the app, tap the “Enter Radio ID” button, and… do that.

        3. Profit!

        No sign-up or account required. You will have full service for 3 months.

        You can repeat this process indefinitely. It has worked for years. They do not care.

      • ShepherdPie@midwest.social
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        16 hours ago

        Your SiriusXM subscription doesn’t go to the manufacturer of the car. This is what they referred to as aftermarket subscriptions in their comment. It isn’t any different than if I subscribe to spotify Snr then connect my phone to the car to use it.

      • UnderpantsWeevil@lemmy.world
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        15 hours ago

        I’m forever fated to receive unsolicited junk mail for this feature that I have to unceremoniously dump in the recycling bin every couple weeks.

        Imagining a future in which I have to tell my YouTube integrated car company that I don’t want to sign up for their music service every time I start my car.