bimbimboy@lemm.ee to

Technology@lemmy.worldEnglish · 3 个月前

Half of companies planning to replace customer service with AI are reversing course

www.techspot.com

cross-posted to:
tecnologia@lemmy.eco.br

921

Half of companies planning to replace customer service with AI are reversing course

www.techspot.com

bimbimboy@lemm.ee to

Technology@lemmy.worldEnglish · 3 个月前

cross-posted to:
tecnologia@lemmy.eco.br

Within a couple of years, 50 percent of the organizations that had planned to replace their customer service personnel with AI models are expected to reverse their...

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M0oP0o@mander.xyz
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3 个月前
They did the same for me when my mother passed (no AI, just assholes though).
- oh_@lemmy.world
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  3 个月前
  Very true. Air Canada doesn’t need AI to be terrible.

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