• Alien Nathan Edward@lemm.ee
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    10 months ago

    scream obscenities at the voice prompt. i’m not kidding. idk if it’s voice to text, or just recognizing extreme changes in volume but almost any time that I scream obscenities at the voice prompt it routes me to a human who can actually do what I need.

    • kureta@lemmy.ml
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      10 months ago

      My wife was on a call with Vodafone a few days ago. I was finally able to get to a human and I think I know how. Just said stuff the chatbot could not recognize. Just gibberish. It shouldn’t even be able to guess what you are trying to accomplish. After just a few tries it will redirect you to a human.