You know, this is some shit that I expect when dealing with some shady asshole on ebay, but LMG?

Bro… Are you ok?

I always wondered if Linus was actually a slimy POS, but this Billet Labs situation has cemented it for me. If you haven’t watched the Gamers Nexus followup video, definitely watch it.

Gamers Nexus - HW News - Linus Tech Tips’ Terrible Response

  • dark_stang@beehaw.org
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    1 year ago

    This incident has made me reevaluate some things. I could see this being a one off thing. Like an inventory error or a communication error. But the rebuttal was wild. Cancelled my floatplane subscription for now. Maybe they’ll turn it around down the road, but this one was a big mess up.

      • Echo Dot@feddit.uk
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        1 year ago

        The logistics team is like four people and they have a gigantic warehouse of mess. They sometimes show it in videos, I’m surprised they can find anything.

        The thing I don’t get about them is they keep going on about how they want to do all this professional grade testing. Ok cool, but that requires careful planning, and that does not go long well with their 10 million videos a day at any and all costs policy that they are currently pursuing.

        • Appoxo@lemmy.dbzer0.com
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          1 year ago

          The company I work at has an almost identical type of chaos and a good chunk of colleagues going in, taking something and not informing it was taken until we do inventory and have 30k of stock missing in some corner someone forgot to count.

          We are currently in the process of doing it but we are only ~15 heads, 6 of which are currently not on holiday, we as 1st/2nd level helpdesk need to support our customers and it’s just a mess.

          Now multiply that by the many employees has and how fast it needs to process it and I am kinda surprised how they havent folded yet in that regard alone.

          • Gormadt@lemmy.blahaj.zone
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            1 year ago

            People seem to constantly underestimate how important logistics and inventory tracking really is

            I work in the freight industry and I’m constantly finding shit that isn’t labeled properly, packaged properly, or even put on the correct trailer. And that’s just me as one dude on a loading dock with about 150 doors and about 40 people buzzing around on forklifts.

            Literally last month I found half a dozen pallets ranging in cost from $1000 - $75000 that had been pushed deep into a storage area that freight isn’t supposed to be near and had been misplaced over a year prior.

            The only reason I found them was because I was investigating trying to find a pallet worth almost $200,000 that someone had misplaced the day before. It was in that area as well.

            • Jordan Lund@lemmy.one
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              1 year ago

              My guy, you deserve some kind of bonus!

              It’s weird how people don’t care about things… I was asked to make a report of open accounts from the database for the sales team, which I did.

              They didn’t ask me to filter the data, so I made them a 2nd report, open accounts who had not done business with us year to date, had no problems with payment history, and had open lines of credit.

              Over a million dollars in open credit from good customers just… you know… sitting there.

    • EvilColeslaw@beehaw.org
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      1 year ago

      Because they’re a disorganized clusterfuck and he couldn’t be bothered to slightly delay filming to get the proper card. Because for whatever reason they’ve decided they must churn out content at such a high pace that everything they do is like this now.

      Honestly the only videos from the last year where I remember things not being totally jank were videos with Emily, but she’s barely been in anything since coming out a few months ago.

    • feckless@lemmynsfw.comB
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      1 year ago

      Because he’s a fucking cunt. Always has been. No screwdriver on the face of the earth is worth $70 and no backpack is worth $250, but if it was it should have a goddamn warranty.

      There’s a video of them reviewing email clients of all things and they shit on outlook for companies… Anyone who’s ever used outlook vs Gmail in a corporate environment knows that outlook destroys the competition because rules > tags.

      Nothing they do is rooted in reality.

      Hoodies should not be $100 unless they also come with a hooker who gives great head.

      Fuck LTT.

  • lemmyatom@beehaw.org
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    1 year ago

    Late to the news but I’m not entirely surprised. As messed up as the situation may seem, I like to remind it’s in everyone’s best interest not to jump on the outrage/cancel train. I do not have any loyalties and find the best way to judge anything is to listen to various outlets prior to constructing my own opinions. LMG f’d up in this instance but that’s not to say that their other content has no value. All these different YouTube channels work in an ecosystem of checks and balances and we need all of them to stick around to provide different perspectives. It is up to the viewers to think for themselves and don’t let the echo chambers of social media cloud your judgement. Whether it’s politics or tech reviews, let’s avoid extremism as nothing is ever black or white.

    • Scary le Poo@beehaw.orgOP
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      1 year ago

      Yeah, you clearly have not been following along. Linus has already been caught in multiple outright lies.

      His treatment of Billet labs alone is enough reason.

      He didn’t fuck up in this instance, it has been continual over a long period and in this case he tripled down.

  • FaceDeer@kbin.social
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    1 year ago

    I’ve been seeing this news article circling around the internet all day, and I have yet to see anyone mention what the monoblock actually is. It’s starting to feel like some kind of mysterious primal artifact, like maybe the master computer from which all flavors of Linux originated.

    • remotelove@lemmy.ca
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      1 year ago

      I saw the video on it. It is an extremely overbuilt water cooling system that LTT completely fucked the review on. I don’t really know if the cooler was any good since the testing was far from complete.

      • lloram239@feddit.de
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        1 year ago

        It’s an expensive novelty item and completely useless for practical purposes as much cheaper blocks can perform the same task just as well. It’s like that one time when LTT build an Xbox controller out of gold, nice bling-bling, but it doesn’t make your gaming any better.

    • Scary le Poo@beehaw.orgOP
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      1 year ago

      It is a water cooling block designed for a specific graphics card. It is a new type of design and Billet Labs sent their best prototype (as in, the only one they had) to LMG for review. Linus proceeded to strap it to a video card where it didn’t fit, so bad that there was a 1mm gap (which might as well be a million miles when you’re talking about cooling). Of course the performance sucked due to it being strapped to a card it wasn’t designed to fit, linus trashed the block and the company.

      And here’s the part that just fucks me off. Billet Labs SENT THEM THE CORRECT CARD WITH THE BLOCK! There is literally no valid excuse for putting it on the wrong card, Billet Labs sent them the correct one!!!

      And the thing that a lot of people aren’t understanding is the Billet Labs is not some large corporation, it is two guys putting hard work into a product. Unless I’m mistaken, they have regular ass jobs. People talking about them being able to sue… With what imaginary money? LMG is a 100,000,000 dollar company (at least). Their sloppy, misinformed, shitty, shameful, video basically has the power to cut them off at the knees when they did absolutely nothing wrong.

      There is so much more to this, but whatever. Linus is a garbage person. I feel as though Luke is a decent guy but afraid to give Linus the reality check that he desperately needs.

      Anyway, the first sentence answered your question I think. I rambled and ranted.

      • Echo Dot@feddit.uk
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        1 year ago

        I feel as though Luke is a decent guy but afraid to give Linus the reality check that he desperately needs.

        I honestly don’t understand why Luke puts up with him. I’d have left years ago. Although I have never been friends with the pompous tit to begin with.

  • dog@suppo.fi
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    1 year ago

    Mate, you should never think an online influencer/store is on your side. They’re not.

    Not even Steve from Gamer’s Nexus is your friend.

    Can you still practice safe exchange with them? Yes, just be informed of your rights.

    Edit/addition: Didn’t check the link. Thought this was about the last drama.

    This addresses new issues, and it’s important to solve those issues.

    I feel like when Linus was still CEO, he made too many choices too fast, and that’s caused the situation LMG is in now.

    They have to rush content to get bills paid in time.

    An extremely impulsive CEO is never good.

    • Scary le Poo@beehaw.orgOP
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      1 year ago

      Honestly I could care less if it was just YouTuber drama. The reason I care and the reason it makes me so angry is because Billet labs is just a couple of guys trying to make a product. They aren’t some big company or anything like that, it’s just a couple guys working on a passion project. But then Mr Big money YouTube star does literally everything wrong, doesn’t even bother to use the product properly, and proceeds to take a giant dump all over Billet labs.

      Yeah, I’m going to be a little pissed off about that. Not because I care about some whiny bitch on YouTube but because I feel for the poor guys who got dragged through the mud and our potentially going to take a massive hit in their business once they finalize their product.

    • DJDarren@beehaw.org
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      1 year ago

      It’s not just “YouTuber drama” though; LTT have positioned themselves as The Grand Knowledge on all things tech, so a good number of people turn to them for recommendations. And their recommendations are questionable.

      • meseek #2982@lemmy.ca
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        1 year ago

        Grand knowledge? I’ve never seen a single one of their videos that told me anything I didn’t already know about a tech item.

        Mostly they make super edgelord cringe thumbnails and generally just have an idiots approach to the work they do by breaking things (the famous iMac Pro incident) or approaching things with the grace of a baby elephant.

        He’s the computer guy for the 14 year old. It’s wild that the internet looks to them for anything other than shitty low effort product reviews and yammering on about whatever to fill up podcasts.

  • Uninvited Guest@lemmy.ca
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    1 year ago

    Maybe I came to the channel late, after it’s prime, but I have never seen the value of LTT & affiliates.

    The review videos have seemed sub par when cross checking against multiple reviewers.

    The entertainment videos felt cringey even when they covered a subject I was interested in (PlayStation dev kits, other obscure tech)

    It was a quick unsubscribe when I felt my time was getting wasted.

    • GreenMario@lemm.ee
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      1 year ago

      Outside of blatant click bait my issue with the channels is once it starts getting interesting, the video is over. Ever played RAGE1? Like that ending. (Credits roll when you think act 3 is about to start)

      I’d feel their videos would be better with 10 more minutes of content and slow the fuck down on making so many videos. Why the fuck they have 7 channels?

  • Big P@feddit.uk
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    1 year ago

    I’m not really sure how this situation makes linus a “slimey piece of shit”. Incompetent, maybe. Bad at management, sure. Linus probably had no hand in any part until the part where he was told they fucked up. I don’t think there was malice in any part of the exchange, just incompetence.

  • flashgnash@lemm.ee
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    1 year ago

    Damn this is really sad to see for the longest time LMG was one of the few companies I actually liked and trusted