Nov 2023 I signed up for a $34/30gb plan
June my bill was 39.55
July 42.94
Aug 42.94
Sept 42.94
Oct 48.59
I also noticed I was being charged $3 month for 3G service
Aug my phone died and got a new one, enabled WiFi calling and made it not use 3g, I am STILL getting charged for 3G service and I don’t use it.
Companies are secretly increasing prices and NOT telling the customers
This directly contravenes the Wireless Code. Koodo pulled this shit on me around August and I complained, citing the wireless code. They immediately put me back to me old pricing (33.90/month) and upgraded my data. KNOW YOUR RIGHTS!
So I called in
They told me that there are NO CONTRACTS at koodo and because they do not offer the plan means they can do what they want to your bill.
I had to go onto self serve to change my plan to get the same prices I was paying before…
FUCK CANADA AND THE BIG 3
Oh and my brother who has the same plan did NOT get a price increase. But my mom did as did I. We all live in the same house…
Companies doing illegal shit? Ya don’t say…this is totally unheard of
This is how we fight back