Steam’s 2-hour refund policy has been not good for indie game sales.

  • celeste@kbin.earth
    link
    fedilink
    arrow-up
    11
    ·
    9 days ago

    I guess the question is…how many of those 10% refunded are doing so for nonlegit reasons? and is it enough to justify changing the policy? how could we find that out?

      • celeste@kbin.earth
        link
        fedilink
        arrow-up
        5
        ·
        9 days ago

        yeah i wonder if the numbers are different when looking at rating and overall downloads. or are there people out there on like reddit admitting to buying and returning games they’ve finished? in enough numbers that justify making returns more complicated?

        I can definitely believe it, but i guess i’d want more data before supporting more complicated returns. like, if it’s hurting indies genuinely, then yeah make the changes.