We’re currently with AA, who decided to increase prices by almost 10% for our upcoming renewal. Cove is much cheaper and has got good reviews, mainly about their website and sign up process. However I can’t find any reviews about their claims process. In the past AA has been very good for us whenever we had a claim. Anyone got experience claiming something with Cove?
I can’t help, but would like to know as well. One of our cars is currently insured with Cove too.
I feel like I might have seen some comments about them on the PersonalFinanceNZ subreddit, if you don’t mind going back to reddit.
Oh, feel free to DM me your referral link, as I may sign up and I believe you’ll get a discount then?
Didn’t even realise they had a referral! I’ll find it and send it through thanks!
I just double checked the policy, and if I select the same amount of cover, additional items, Cove is about the same price as AA. So I won’t be switching.
No worries!
Just found out that on Feefo you can filter on people with claims. They don’t seem to have recent reviews, but the rest looks pretty solid: https://www.feefo.com/en-GB/reviews/cove-insurance?withMedia=false&timeFrame=ALL&displayFeedbackType=SERVICE&team-tags=Claims
Based on this Reddit post: https://www.reddit.com/r/PersonalFinanceNZ/comments/o12a5q/experience_with_cove_car_insurance/
I had a brief look through the reviews, everyone was happy with how good the website was or the customer service. No one seemed to have made a claim. It reminded me of this:
spoiler
Haha yes. I did find some older reviews with claims. After some better comparison I found they are not much cheaper so we stick with AA.
Interesting, I wonder if it’s location or car type? They are about $300 cheaper for us than AA. We’re AA members but have been changing insurance every period as there isn’t any discount for loyalty any more
It’s for a Leaf, for some reason they are more expensive to unsure.
Hmm weird ours is also a Leaf. IIRC at the question where it asks how many days do you use it a week, if I had it at 3-5 days it was cheaper than 6-7 days.
5 days is about right for us, plus I don’t know how they would verify how many days a week you’ve been using it?
We’re using it 6-7 days a week, and then the prices went up indeed, to same level as AA. AA doesn’t ask that question.
I haven’t seen any others that do. Thats why i wonder how verify that id you claim? I can just say i use it 5 days a week
I don’t mind going back to Reddit. While I like Lemmy, it still doesn’t have the numbers & engagement as Reddit still has unfortunately. Thanks!